Refund policy

Returns & Exchanges

We want you to love your Khushi piece. If you're not fully satisfied, you may request a return within 14 days of delivery.

Eligible Items: Items must be unused, in original condition, and returned in original packaging.

How to Start a Return: Email us at support@shopkhushi.com with your order number and reason for return. We’ll send return instructions within 2 business days.

Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds: Once your return is received and inspected, we’ll issue a refund to your original payment method within 5–10 business days.

Exchanges: We do not currently offer exchanges due to the one-of-a-kind nature of our products. You may return an item and place a new order instead.

Damaged or Incorrect Orders

If your order arrived damaged or incorrect, please contact us within 48 hours of delivery. We’ll make it right.

Questions? Reach out anytime via our Contact page or email us directly at support@shopkhushi.com.